Customer Testimonials and Reviews About the Turkey Travel Centre Agency and Holiday Company

K. Terry

from Canada
17-04-2016

Hello

Thank you for booking our trip to Cappadocia. What an awesome area, packed full with ancient history. The Cappadocia Hotel was a little more opulent than was expected, but truly lovely with an excellent breakfast which was even more appreciated due to the very active tours. While both our guides and bus drivers were good, Not only the guide did he speak English very clearly, but also his knowledge of the history behind Cappadocia was considerable and delivered gradually to provide better understanding. Even more impressive, was his ability and willingness to discuss other items of interest to me: religion, politics, the Syrian refugee crisis, media reporting and economic impact of recent violence. He was no ordinary tourist guide.

Thank you for the experience. My daughters and I will do our best to change attitudes in our various social and work circles. We found the Turkish people to be helpful, not too pushy with sales, considerate of tourist needs and just genuinely nice. Security was a little over the top at times, but better than the opposite.

Sincerely,

John Brandham

from Australia
11-04-2016

Hello Michael
I just wanted to send you a quick email to let you know that we thoroughly enjoyed our adventures in Turkey and to let you know (although I am sure you already do) what a wonderful guide you have in Mehmet.
Throughout the trip he was very knowledgable and an extremely fine representative for both your company and for Turkey.
The trip went off without a single problem and nothing was too much for us to ask of either Mehmet or John the driver.
When I get back I will make sure I write a glowing trip advisor review about your company and our adventure.
The itinerary was just right for us and I don't think we could have fitted another thing in during the time that we had.
Once again, thank you very much for our wonderful adventure.
I will make sure I recommend your company to anyone I know who intends to travel to Turkey for a holiday.
Best regards
John and Trish Brandham

H. Hindmarsh

from Australia
05-04-2016

Well you excelled yourselves with the organisation of our recent trip.

Everything was absolutely fantastic and the Greece component of our trip was the highlight for everyone.

The quality of the Greek section on the tour was accentuated by the comparison with the Italian part, where the conclusion was "Italy gives 3-star service for 5-star prices"!! We were very sad that we've not booked our Italy trip with you!

Our guide Marissa was exceptional in her knowledge, lots of fun and her “blah, blah” (her words) was incredibly informative. There was nothing she did not know. She was a very competent and caring guide, especially when many of our group were recovering from flu-like symptoms. She organised a doctor to come to the hotel at Olympia, and followed up by obtaining medication where needed.

Our bus driver, Joseph, was a very competent driver, extremely helpful, very positive and really enhanced our positive experience in Greece.

The last few days in Mykonos and Santorini were a perfect conclusion to our trip, and both travel companies are to be commended for their guides, accommodation and service.

So Michael, thank you (and your company) again for your exceptional service, your prompt, courteous replies and especially your patience with my mess-up with the payment!

I will certainly continue to recommend your company to anyone I know who plan to visit Turkey. Of course, if we end up taking another group, we will make contact with you.

Regards

Louise F.

from Australia
08-02-2016

Hi Michael,

Firstly, my apologies for not corresponding with you sooner. I do hope you are well?

On behalf of everyone on our trip to Turkey we wanted to extend a huge thank you for providing us with a trip of a lifetime. I was delighted to meet you in Istanbul and appreciate you making the effort to introduce yourself.

I cannot thank you enough for your assistance and helpful guidance throughout the organisation of our itinerary and tour. You have excelled with the planning and all the staff involved were exceptional.

Ishan was instrumental in assisting us with the finer detailing and alternative planning where required. His ability to organise the logistics to ensure our trip was flawless was impressive. As ever he was bright, happy, helpful and always professional. His calls to ensure that all was proceeding to plan were appreciated. He was a delight to deal with at all times.

Both drivers during our journey exceeded expectations. Careful, safe and accommodating. Cheeky smiles and happy dispositions even when they could not understand us….. they laughed anyway.

Volcan won our hearts from the first moment. His knowledge left us amazed and his passion was evident in every word. He was sensitive to our needs and genuinely caring. His kind and optimistic nature was not lost on us and we still miss his smile. He is a credit to your business and a sincere ambassador to your beautiful country. You should be exceedingly proud to have him on your team.

During discussion with our travel partners and recalling our trip we thought you should be aware of a small detail that may assist the comfort for your future clients. The Hotel in Istanbul Sokullu Passa staff left us feeling invisible. With the exception of the Porter we found that they were not friendly or happy to assist with our queries or concerns. The rooms were fine and clean however there were little details that were not attended to (in comparison to other Hotels) The rest of the Hotels throughout our trip were exceptional and the staff were extremely accommodating and generous with their time and assistance. We just felt you would like to know.

This however, did not diminish the joy you provided throughout our magical tour of your magnificent country!

Many thanks and kindest regards,
Louise