Nolleen Lim

  • from Australia
  • 11-04-2012

Dear Michael,

Just a note to say thank you and to let you know how much I appreciated being your customer.

You took care of all my questions/queries promptly and efficiently and in a way that I felt I was valued and would be taken care of.

I appreciated that you personally called when you found that my balloon ride had been cancelled.

I enjoyed that my tour was 'personalised' - that I could follow my own dates to be at various locations and not just be bundled on to a tour that was not flexible.

Your travel centre took great pains to make sure I was a satisfied customer, thank you very much for a wonderful experience in Turkey.

Thanks again to you, Michael and your staff for a great trip.